We're Hiring!

We’re looking for talented people to join our growing team. A career with Network Integrity Systems gives employees the ability to innovate and grow in a dynamic, fast paced environment, where you are treated as part of a family and can make significant contributions to the company.    

Our growth trajectory requires individuals who are excited and motivated to be part of a company leading the optical sensing industry, whether that be by advancing our technologies, supporting our clients, or driving our business forward. Current open positions include:

 

Field Services Engineer

As a Field Services Engineer at Network Integrity Systems (NIS), you will be responsible for deploying and supporting our fiber optic sensing solutions for cybersecurity and physical security. You’ll provide global on-site installation and remote technical support to both U.S. Government and Military clients, as well as private enterprise customers.

Your role will involve conducting site surveys, supporting project design, deploying solutions in the field, providing on-site training, and assisting customers with troubleshooting and repairs. Additionally, you will collaborate with the sales team to resolve technical issues, strengthen customer relationships, and identify new product opportunities to address evolving market demands.

This position is essential in maintaining our reputation for excellence in technical support, customer service, and innovation.

Role Description:

Technical Expertise & On-Site Support

  • Lead fiber optic sensor installations, including splicing, testing, and troubleshooting.
  • Operate and master fiber optic sensing equipment and alarm management software.
  • Provide on-site installation, training, and technical support.
  • Conduct site surveys and assist with project design and deployment.
  • Perform field failure investigations and supervise installation teams.

Customer Training & Documentation

  • Deliver hands-on training at customer sites.
  • Assist in developing and improving installation and training documentation.
  • Support the creation of application notes, manuals, and instructional videos.

Product Development & Collaboration

  • Provide feedback on product installation and performance to aid new product development.
  • Collaborate with sales and marketing, product managers, engineers, and customer service teams.

Compliance & Safety

  • Ensure adherence to Environment, Health, and Safety (EHS) policies and procedures.
  • Identify and communicate sustainability and safety requirements from clients.


Required Qualifications for Consideration:

  • 5+ years of experience in fiber optic cable installation, splicing, troubleshooting, and telecommunications.
  • Must be a United States citizen and reside in the United States.
  • Experience/understanding of layer-1 fiber optic network infrastructure components and topology
  • Expertise in fiber optic connectivity products and OTDR troubleshooting.
  • Strong problem-solving skills with the ability to train end-users effectively.
  • Ability to work independently, manage projects, and provide strategic recommendations.
  • Excellent communication skills and high integrity due to exposure to sensitive information.
  • Excellent analytical and organizational skills with strong attention to detail.
  • Dedicated work ethic with a commitment to customer satisfaction, product quality, and project deadlines
  • Willingness to travel 50%+, including globally, and work in extreme outdoor environments as needed.

You Will Excite Us If You:

  • Are local to or in close proximity of Hickory, North Carolina (NIS Headquarters and R&D Facility) 
  • Have strong technical writing skills with the ability to present concepts clearly.
  • Possess knowledge of construction and project planning procedures.
  • Have experience in telecommunications.
  • Have experience in Government and Military facilities and/or Hyperscale Data Centers
  • Have prior supervisory or functional management experience or training.
  • Hold an active U.S. government security clearance (preferred but not required)

If you believe you are the ideal candidate for this role, please contact us using the form on this page, or email your resume to amanda.hetzel@networkintegritysystems.com.  We will be in touch!